Teleperformance

March 30, 2021 5:50 pm Ditulis oleh Comments Off on Teleperformance
https://www.teleperformance.com/en-us

Content Moderator Social Media (CMSM)

Qualification :

  • – Minimum D3 any Major
  • – Maximum 30 years old
  • – Willing to work in Shifting Schedule including weekend and Public Holiday
  • – Able to speak in English (passive or active)
  • – Familiar with social media
  • – Don’t have trauma and phobias
  • – Communicative
  • – Fresh Graduate are welcome

Job Description :

  • – Become and remain knowledgeable and passionate about leading social media products and community standards.
  • – Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
  • – Enforce social media terms of use by carefully monitoring reports of abuse on the platform(s).
  • – Review the reported content within agreed turnaround times and standards of quality.
  • – Identify and escalate issues to immediate superior in accordance
  • – Documenting social media to standard operating procedure

Customer Service Representative (English) (CSRE)

Qualification :

  • – Minimum D3 any Major
  • – Maximum 30 years old
  • – Experience Minimum 1 year in Call Center (Inbound, Outbound and Handle Media Social)
  • – Fresh Graduate are Welcome
  • – Able to speak in English (Active)
  • – Communicative
  • – Willing to work in Shifting Schedule including weekend and Public Holiday

Job Description :

  • – Answering an Incoming Calls and Respond to Email
  • – Handle Customer Inquiries by Email and Social Media
  • – Provide Customers about Product and Service Information
  • – Identify and Escalate Priority Issues
  • – Documenting All Call Information According to Standard Operating Procedures
  • – Complete All Call Logs
  • – Updating customers profile into computer
  • – Conduct customer surveys to ascertain level of customer service

Customer Service Representative (Bahasa) (CSRB)

Qualification :

  • – Minimum D3 any Major
  • – Maximum 30 years old
  • – Experience Minimum 1 year in Call Center (Inbound, Outbound and Handle Media Social)
  • – Fresh Graduate are Welcome
  • – Communicative
  • – Willing to work in Shifting Schedule including weekend and Public Holiday

Job Description :

  • – Answering an Incoming Calls and Respond to Email
  • – Handle Customer Inquiries by Email and Social Media
  • – Provide Customers about Product and Service Information
  • – Identify and Escalate Priority Issues
  • – Documenting All Call Information According to Standard Operating Procedures
  • – Complete All Call Logs
  • – Updating customers profile into computer
  • – Conduct customer surveys to ascertain level of customer service

Telesales (TS)

Qualification :

  • – Semua Jurusan
  • – Usia Maksimal 30 Tahun
  • – Pengalaman Minimal 1 Tahun dibidang Telemarketing, Telesales, Marketing, Sales
  • – Bisa Bahasa Inggris (pasif)
  • – Bisa Mengoperasikan Komputer
  • – Memiliki Skill Komunikasi : Komunikatif, Persuasif, Negosiasi, Responsif, Smilling Voice
  • – Memiliki Jiwa Money Oriented
  • – Siap Target danTekanan
  • – Siap pulang Malam

Job Description :

  • – Melakukan Pendekatan Yang Positif Terhadap Customer Melalui Telepon
  • – Melakukan Negosiasi Terhadap Customer Melalui Telepon
  • – Melakukan Penawaran Kepada Customer Melalui Telepon
  • – Melakukan Penjualan Kepada Customer Melalui Telepon

Bagi saudara yang berminat silahkan untuk mengisi form berikut :

    Nomor KTP

    Nama Lengkap (wajib)

    Jenis Kelamin (wajib)

    PriaWanita

    Tempat Lahir

    Tanggal Lahir, (dd-mm-yyy,misal: 17-08-1991)

    Status Marital (wajib)

    No. HP (wajib, lebih dari satu gunakan pemisah ";")

    Email (wajib, lebih dari satu gunakan pemisah ";")

    Kota Domisili (Wajib)

    Provinsi Domisili (Wajib)

    Perguruan Tinggi/Institusi (Tidak disingkat):

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    NPM / NIM /NRP /NIS (wajib)

    Tahun Masuk :

    Tahun Lulus :

    IPK misal "3.25"(wajib)

    Jenis Test B. Inggris :

    Jenis Test B. Inggris Lainnya :

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    Account Medsos(wajib) :

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    Status : AktifTidak Aktif


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